WiDRIVE has one year warranty limited;
please keep your warranty card. We are not responsible
for any warranties without a warranty card.
Q2. How long does it take for delivery
an order after ordering online?
Orders will be delivered within 3
working days after we received your payment.
Q3. Can items be returned or refunded
after 7 days?
According to CustomersĄŠ Protective
Law, any consumers can have a 7 daysĄŠ free using.
If there is any request of return or refund, please
contact the customer service first. Please return
the original product packing included device, box,
supplements, documents and CD. You may send all
packs back to our company. If the product is fund
in damaged, we would not return or refund for it.
You may have to pay for the delivery fee for sending
the items back. Please note.
Q4. What if I find the damage after
7 days?
We only take the repairing service
after 7 days. If it caused any inconvenience, please
take our apologue. Please contact our customer service
first, and then we will arrange the repairing schedule.
Please keep your receipt, and shipping invoice for
our verifying.
Q5. What does WiDRIVE warranty cover?
1.
WiDRIVE warranty does
not cover any damages that caused by inappropriate
using, setting, and breaking, changing components
or the broken that caused by the natural power off
or electronic problems.
2 .
Please save all of your data base
for another copy. We are not responsible for your
any lost data or format during the delivery time.
Q6. How does it take to send WiDRIVE
for repairing?
Please contact our customer service
first, and then you may send your items back with
your contact information and warranty card. After
we received your items, we will repair and send
it back to you within 7 working days.
Q7. How does it take for repairing
if my item has already past the warranty period?
We will take the repairing service;
you may have to pay for the repairing and delivering
fee for sending the items back.
